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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
4 persons
420 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Luxury Suite
Max:
4 persons
970 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Mazatlan 6.0 mi
Airports
General Rafael Buelna (MZT) 22.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Internet access
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Currency exchange

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils
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Location

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110
Map view
Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110
Nearby
Entronque
Aquatic Park Mazagua
3200 ft
Restaurants
Kelly's Bar
1200 ft
Pueblo Bonito Emerald Bay Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Stunning hotel grounds
Responsive service
Dated room conditions
Persistent time share solicitation
7.8/10
Very good
Rooms
7.2
Location
8.8
Service
8.2
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
4.5/5 based on 6292 reviews
9.0
9.0/10 based on 393 reviews
#3 of 115 hotels in Mazatlan based on Tripadvisor
William
United Kingdom, December  2024
9.2/10

Our stay at this resort was simply fantastic! The beautiful ocean views from every room were breathtaking, and the staff were incredibly accommodating and friendly. The amenities were well-kept, but be prepared for a bit of walking between some areas. The food was consistently great, especially at breakfast, but I wish there were more options for dinner. Overall, it provides wonderful value for money with its serene atmosphere, although some might find the lack of nightlife a downside.

Rooms
10.0
The rooms were outstanding, featuring beautiful ocean views and well-equipped amenities. I particularly enjoyed the patio in the mornings with my coffee.
Service
10.0
The staff were so friendly and always remembered my name. They were quick to serve my favorite drinks by the pool, which made my experience even better.
Location
9.0
The resort grounds were stunningly maintained with lush landscaping everywhere. It was a picturesque setting for a getaway, though some distances between amenities could be quite far.
Dining
8.0
Dining was delightful, especially breakfast at La Cordeliere. The themed dinners were good, but I would have loved a bit more variety.
Facilities
9.0
The facilities were impressive, with multiple pools and plenty of lounge areas. The adult pool was a nice quiet escape.
Scarlett
United Kingdom, December  2024
8.4/10

I had an amazing stay at the resort with beautiful grounds and friendly atmosphere. The rooms were luxurious and had stunning views, but the dining options could use more variety, especially for families. The location was excellent, offering great access to nearby attractions, yet the shuttle service can get busy, making it a bit inconvenient at times. Overall, it’s a fantastic spot for relaxation and enjoying the beach.

Rooms
9.0
The room was spacious and beautifully decorated, overlooking one of the pools and the ocean. It was comfortable, although I found the bathroom setup a bit tricky with the step over the bathtub to get to the shower.
Service
8.0
Service was generally attentive, with a few lapses in timeliness. I had to remind them a couple of times for room service, but the staff was always friendly and eager to help.
Location
9.0
The resort is perfectly situated, with stunning views and access to lovely spots nearby. However, getting a shuttle can be a hassle if they are fully booked early in the morning.
Dining
7.0
Dining at La Cordeliere offered some great meals, but the options were a bit repetitive each morning. It would be wonderful to see more variety, especially for families.
Facilities
9.0
The resort facilities, including the pools and spa, were well-maintained and luxurious. I really appreciated the amenities available for relaxation.
Clifford
United Kingdom, December  2024
8.0/10

My stay at Pueblo Bonito Emerald Bay was fantastic, with beautiful grounds and attentive staff. Olimpo at the front desk and Erika were particularly memorable, helping us feel at home. The spa facilities could use some improvements, as the steam room wasn't up to par and there were some cleanliness issues with our room at first. Overall, it was a lovely vacation despite a few hiccups.

Rooms
6.0
Our room was a junior suite with a king-size bed, but it had a strong mold smell initially, which we managed to reduce with fans. The suite was spacious and offered a nice view, which made up for the cleaning issues.
Service
10.0
The service was outstanding, especially thanks to Diana at check-in and the poolside crew led by Jose. Everyone went above and beyond to ensure we had a great experience.
Location
9.0
The resort is situated in a beautiful area, perfect for leisurely walks on the beach. Additionally, the complimentary shuttle to the sister resort in town made exploring very convenient.
Dining
8.0
Dining at Cilantro's was a highlight of our trip with breathtaking sunset views and excellent service from Isaac. However, some items were not available, which was a bit disappointing.
Facilities
7.0
The facilities are lovely but could use upgrades, especially in the spa area where the steam room was not functioning correctly.
Juliet
United Kingdom, December  2024
7.0/10

My stay at this resort was mixed. The dining experience was exceptional with delicious food and excellent service, and I thoroughly enjoyed the beautiful gardens. However, I encountered bed bugs in my room, and there was a noticeable lack of activities and some service gaps. Overall, this is a lovely place but with significant areas for improvement.

Rooms
7.0
The rooms were a bit dated but generally comfortable. I had a great view and was centrally located, making it easy to access various facilities.
Service
6.0
Service in the dining area was fantastic, especially from the food staff who went above and beyond. However, other parts of the service were lacking.
Location
8.0
The resort is set in beautiful gardens, perfect for leisurely strolls day or night, and close to the amenities.
Dining
9.0
Dining was a highlight with quality food and themed nights. The presentation was beautiful and everything tasted fresh.
Facilities
5.0
Facilities were limited, mainly consisting of a large pool and a tennis court, which might not suit everyone, especially families looking for more activities.
Naomi
United Kingdom, November  2024
6.8/10

My recent stay at the resort was a mix of great experiences and some disappointments. The hotel grounds are stunning, filled with lush gardens and appealing pools. However, my room was quite dated and not up to the standard I expected. The service was responsive, but the dining options lacked variety. It's a beautiful place to explore, but I wish they offered better accommodations for those of us who are not owners.

Rooms
5.0
The room was dated and in need of upgrades, with a small bed that felt cramped. It didn't meet my expectations, especially as we were on an exchange.
Service
7.0
Service was generally good, with staff attending to our needs promptly, but persistent offers for time shares were annoying.
Location
9.0
The hotel location is fantastic, surrounded by beautifully maintained gardens and easy access to the beach.
Dining
6.0
Dining was enjoyable, but we found the breakfast options somewhat limited. The experience was pleasant, though.
Facilities
8.0
The resort facilities were well-kept, particularly the gardens and pools, making it a lovely place to relax.
Stunning hotel grounds
Dated room conditions
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21Apr2025Select date
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Rooms and Guests2 Guests, 1 Room