Pueblo Bonito Emerald Bay Resort & Spa Mazatlan, Mazatlan ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

“The Pueblo Bonito Emerald Bay is perfectly situated just steps from a stunning beach and provides easy access to the charming old town.”view full review

View resort on map

“An amazing resort with exceptional service and amenities!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 16:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

High-speed internet access is available in the hotel rooms for additional charge.

Other information

The hotel Pueblo Bonito Emerald Bay Resort & Spa serves a full breakfast for free.

There are no cribs provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

Number of floors:4

Number of rooms:200

Former name

pueblo bonito emerald bay resort and spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

4 persons

420 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Luxury King Suite

Max:

4 persons

970 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Mazatlan 6.0 mi

Airports

General Rafael Buelna (MZT) 22.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I dined often at the Bistro restaurant, where the menu offered a great variety of flavors. Our favorite waiter, Gilberto, took amazing care of us every night. I highly recommend trying the poblano soup—it rates five stars for a reason!” view full review

Relaxing Spa Retreat

“The Armonia Spa at Pueblo Bonito was an absolute delight. I enjoyed various treatments that thoroughly rejuvenated me after long days at the pool. The service was perfect, and the hydrotherapy area provided a perfect relaxation space that was simply unbeatable.” view full review

Spacious and Comfortable Room

“The villa I stayed in was spacious and well-appointed, complete with a kitchenette that included a full-sized fridge, microwave, and kitchen utensils. The large balcony offered stunning views, making our room not just a place to sleep but a cozy retreat to unwind and enjoy.” view full review

Impressive Bathroom Design

“The bathroom in our room was fantastic, featuring a full bath/shower combo with very nice water pressure. I loved the amenities provided, like the lighted makeup mirror and quality toiletries, adding an extra touch of luxury to our stay.” view full review

General

Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Currency exchange

Sports & Fitness

Fitness center
Tennis court
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar

Business

Business center
Fax/Photocopying

Children

Babysitting/Child services
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Location

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

Map view

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

City landmarks

Entronque

Aquatic Park Mazagua

1.1 mi

Cerritos

Almar

4300 ft

Beach

Playa Bruja

5200 ft

Beach

Beach - Riu Emerald Bay Mazatlan

1.1 mi

Witches Beach

4600 ft

Playa Cerritos

5200 ft

Unnamed Road

Playas de Mazatlan

1.2 mi

Avenida Sabalo Cerritos

1.6 mi

Beach

Cerritos Beach

1.3 mi

Events

Mazatlan International Center

2.0 mi

Paco's Reserva de Flora y Fauna

2.0 mi

Centro de Usos Multiples

2.3 mi

Playa el Delfin

2.6 mi

Cinemex X4D

2.7 mi

Island

Bula

2.8 mi

Cinemex Platino

2.7 mi

Night club

Prive Mazatlan

2.9 mi

Beach

Playa

2.9 mi

Mall

Liverpool

2.9 mi

Mi Casa

Sailing Mazatlan

3.0 mi

Night club

Classico Mazatlan

3.1 mi

Av Camarón Sábalo s/n

Aries Fleet

3.0 mi

Marina Mazatlán

Bibi Fleet

3.1 mi

Nearby

Entronque

Aquatic Park Mazagua

3200 ft

Restaurants

Kelly's Bar

1200 ft

Pueblo Bonito Emerald Bay Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

Stunning hotel grounds

Responsive service

Dated room conditions

Persistent time share solicitation

7.8/10

Very good

Rooms

7.2

Location

8.8

Service

8.2

Dining

7.6

4.5/5 based on 6292 reviews

#3 of 115 hotels in Mazatlan based on Tripadvisor

William

United Kingdom, December 2024

9.2/10

Our stay at this resort was simply fantastic! The beautiful ocean views from every room were breathtaking, and the staff were incredibly accommodating and friendly. The amenities were well-kept, but be prepared for a bit of walking between some areas. The food was consistently great, especially at breakfast, but I wish there were more options for dinner. Overall, it provides wonderful value for money with its serene atmosphere, although some might find the lack of nightlife a downside.

Rooms

10.0

The rooms were outstanding, featuring beautiful ocean views and well-equipped amenities. I particularly enjoyed the patio in the mornings with my coffee.

Service

10.0

The staff were so friendly and always remembered my name. They were quick to serve my favorite drinks by the pool, which made my experience even better.

Location

9.0

The resort grounds were stunningly maintained with lush landscaping everywhere. It was a picturesque setting for a getaway, though some distances between amenities could be quite far.

Dining

8.0

Dining was delightful, especially breakfast at La Cordeliere. The themed dinners were good, but I would have loved a bit more variety.

Facilities

9.0

The facilities were impressive, with multiple pools and plenty of lounge areas. The adult pool was a nice quiet escape.

Scarlett

United Kingdom, December 2024

8.4/10

I had an amazing stay at the resort with beautiful grounds and friendly atmosphere. The rooms were luxurious and had stunning views, but the dining options could use more variety, especially for families. The location was excellent, offering great access to nearby attractions, yet the shuttle service can get busy, making it a bit inconvenient at times. Overall, it’s a fantastic spot for relaxation and enjoying the beach.

Rooms

9.0

The room was spacious and beautifully decorated, overlooking one of the pools and the ocean. It was comfortable, although I found the bathroom setup a bit tricky with the step over the bathtub to get to the shower.

Service

8.0

Service was generally attentive, with a few lapses in timeliness. I had to remind them a couple of times for room service, but the staff was always friendly and eager to help.

Location

9.0

The resort is perfectly situated, with stunning views and access to lovely spots nearby. However, getting a shuttle can be a hassle if they are fully booked early in the morning.

Dining

7.0

Dining at La Cordeliere offered some great meals, but the options were a bit repetitive each morning. It would be wonderful to see more variety, especially for families.

Facilities

9.0

The resort facilities, including the pools and spa, were well-maintained and luxurious. I really appreciated the amenities available for relaxation.

Clifford

United Kingdom, December 2024

8.0/10

My stay at Pueblo Bonito Emerald Bay was fantastic, with beautiful grounds and attentive staff. Olimpo at the front desk and Erika were particularly memorable, helping us feel at home. The spa facilities could use some improvements, as the steam room wasn't up to par and there were some cleanliness issues with our room at first. Overall, it was a lovely vacation despite a few hiccups.

Rooms

6.0

Our room was a junior suite with a king-size bed, but it had a strong mold smell initially, which we managed to reduce with fans. The suite was spacious and offered a nice view, which made up for the cleaning issues.

Service

10.0

The service was outstanding, especially thanks to Diana at check-in and the poolside crew led by Jose. Everyone went above and beyond to ensure we had a great experience.

Location

9.0

The resort is situated in a beautiful area, perfect for leisurely walks on the beach. Additionally, the complimentary shuttle to the sister resort in town made exploring very convenient.

Dining

8.0

Dining at Cilantro's was a highlight of our trip with breathtaking sunset views and excellent service from Isaac. However, some items were not available, which was a bit disappointing.

Facilities

7.0

The facilities are lovely but could use upgrades, especially in the spa area where the steam room was not functioning correctly.

Juliet

United Kingdom, December 2024

7.0/10

My stay at this resort was mixed. The dining experience was exceptional with delicious food and excellent service, and I thoroughly enjoyed the beautiful gardens. However, I encountered bed bugs in my room, and there was a noticeable lack of activities and some service gaps. Overall, this is a lovely place but with significant areas for improvement.

Rooms

7.0

The rooms were a bit dated but generally comfortable. I had a great view and was centrally located, making it easy to access various facilities.

Service

6.0

Service in the dining area was fantastic, especially from the food staff who went above and beyond. However, other parts of the service were lacking.

Location

8.0

The resort is set in beautiful gardens, perfect for leisurely strolls day or night, and close to the amenities.

Dining

9.0

Dining was a highlight with quality food and themed nights. The presentation was beautiful and everything tasted fresh.

Facilities

5.0

Facilities were limited, mainly consisting of a large pool and a tennis court, which might not suit everyone, especially families looking for more activities.

Naomi

United Kingdom, November 2024

6.8/10

My recent stay at the resort was a mix of great experiences and some disappointments. The hotel grounds are stunning, filled with lush gardens and appealing pools. However, my room was quite dated and not up to the standard I expected. The service was responsive, but the dining options lacked variety. It's a beautiful place to explore, but I wish they offered better accommodations for those of us who are not owners.

Rooms

5.0

The room was dated and in need of upgrades, with a small bed that felt cramped. It didn't meet my expectations, especially as we were on an exchange.

Service

7.0

Service was generally good, with staff attending to our needs promptly, but persistent offers for time shares were annoying.

Location

9.0

The hotel location is fantastic, surrounded by beautifully maintained gardens and easy access to the beach.

Dining

6.0

Dining was enjoyable, but we found the breakfast options somewhat limited. The experience was pleasant, though.